FAQs (Frequently Asked Questions)

 
   

Location
Public Transportation
Flying Colors Store Hours
Returns & Exchanges
Charitable Donations
New Arrivals
Staff Recommendations
Flying Colors Sub Club!
Search Service
We Have Our Limits
On-Line Ordering?
Selling Your Comics?
Pricing Back-Issue Comics
Comic Book Collection Appraisals
Interested in a job at Flying Colors?
Research Library
Mature Reader's Advisory
Mailing Address


Location

Flying Colors Comics & Other Cool Stuff
2980 Treat Boulevard at Oak Grove Road (near Trader Joe's)
Concord, California 94518
Phone: 925-825-5410

(For map & directions, click here)


Public Transportation

We are easy to get to from anywhere in the Bay Area since we are just two miles from the Pleasant Hill BART station at the foot of Treat Blvd. We're then a quick trip east on Treat Boulevard via the County Connection bus route #115.


Flying Colors Store Hours
Monday through Saturday: 11AM - 7PM
New Comics Release Day (usually every Wednesday): 11AM-8PM
Sunday: 12PM - 7PM


Returns & Exchanges
FLYING COLORS is happy to accept returns for store credit when returned items are in their original packaging and condition and when accompanied by a valid store receipt.

  • New and back issue comic books can neither be returned nor exchanged. Please choose your purchases carefully. DVDs and other media returned are exchangeable for the same item only.

  • We do not accept any returns for cash.

  • Deposits for layaway items are nonrefundable.

Charitable Donations
FLYING COLORS is happy to help your school or church with a merchandise donation for fundraising purposes. Simply bring your written request on the letterhead of the benefiting school or church at least two weeks before the fund-raiser, so we can confer about an appropriate donation.


New Arrivals
New comics and other cool stuff come into FLYING COLORS COMICS & Other Cool Stuff every Wednesday. When there is a Monday holiday, new releases can be delayed until Thursday. FLYING COLORS also receive shipments of other merchandise almost every other day.


Staff Recommendations
Every week, the staff at FLYING COLORS makes choices for our personal picks of the week for good reading and cool art. You'll find these staff picks near the board listing the week's new items. We're also happy to provide info and reviews of comics we have read and enjoyed. Please Note: FLYING COLORS' staff members will not recommend any new comics for their potential future investment value, because we believe the primary value in comics is entertainment.


Flying Colors Sub Club!
Our goal at FLYING COLORS is to get you just what you want---and the FLYING COLORS' Sub Club is good way to make that happen. We receive the new Diamond PREVIEWS' catalogue on the last Wednesday of each month. The cost is currently $4.50 (for more than 400 pages of information!). The PREVIEWS order book is also used to enroll new subscribers in the FLYING COLORS' "Sub Club", our "pull-and-hold" subscription service.

Diamond PREVIEWS is filled with thousands of new items due in the coming weeks and months. Simply turn in the included order form and complete the FLYING COLORS' Sub Club form (click here)---and you'll be on the way to getting the coolest stuff in the universe from the coolest comic book store on Earth!


Search Service
At FLYING COLORS, we are proud of our excellent selection, but if you don't find exactly what you're looking for, please ask any of the FLYING COLORS team for assistance. We will make every effort to acquire particular back issues or special merchandise requests you're looking for. Just ask to be added to our special request list, and when the item comes in, we will call you. This service is only available in the store and not by phone mail or e-mail.


We Have Our Limits
FLYING COLORS' staff reserves the right to limit the number of copies of any item sold to any individual. We do this to make things fair for everyone and to represent the material for its entertainment value, rather than investment potential.

  • We also reserve the right to refuse business from individuals or dealers who try to bypass our house rules.

  • Orders for multiple copies of the same issue may be placed in advance through the PREVIEWS catalog, although a 50% deposit is required.

  • FLYING COLORS does not cater to speculators!!


On-Line Ordering?
Currently, we do not sell from our web-site. The in-store experience is part of the FLYING COLORS fun and we would like to take care of our customers who make a special effort every week to come to our store.


Selling Your Comics?
FLYING COLORS is always buying quality back issues we need. Since our space is limited, we can't buy everything offered to us. If you have a larger collection (more than 500 comics), please make a list and bring that in first. Always call first (925-825-5410) to be sure the buyer is available before you bring in your books.

Here are a few guidelines to assist you in selling your comics to us.

  • If you have a small collection of comics (below 500 or so), you can just bring them in after giving us a call to make sure a buyer is in the store. When you bring them in, we'll go through your collection and make a fair offer for the issues we can use.

  • For larger collections of more than 500 comics, we strongly encourage you to make a list of what you have (an Excel spreadsheet would be a great way to do this!), put in order by title and issue numbers. Then you can either bring in the list to the store or e-mail it to us at coolstuff@FlyingColorsComics.com. After we take a look at the list, we'll contact you if we're interested. We do NOT accept lists by fax.

  • Some comics are bought to restock our bargain bins ---for these, we'll pay a dime each or less for them. Comics we know are in some demand we'll pay as much as 60% of market value.

  • We also buy trade paperback and graphic novel comics and comic strip books, according to our needs.

  • Our prices paid for comic books are based on the following: market value (as opposed to strict guide value), condition, rarity and customer requests.

 

Joe does most of the back issue buying, so here are a few tips straight from the Flying Colors' boss:

  • Nearly all the comic buying deals we make are done in the store. It is rare for us to go out to look at collections. However, if you are unable to make it to the store AND your collection consists of older, more rare comics (pre-1970), we may make special exceptions.

  • We don't do any buying on Sunday (Joe's regular day off).
Please call ahead to be sure a buyer (usually Joe) is in the store. Call 925-825-5410. back to top of page


Pricing Back-Issue Comics
The Overstreet Comic Book Price Guide and Wizard magazine are the main comics' price guides on the market. The truth is price guides will only give you an estimate of an average retail value of comics. Private collectors can not expect to get full guide prices for selling their books to any dealer. We use information from various sources to come up with a fair market value for every back-issue, which also includes what we're willing to pay for the comics we choose to buy.

At FLYING COLORS, we strive to be fair when we buy comics and we strive to be fair when we price them, too.


Comic Book Collection Appraisals

We're happy to assist collectors when it comes to covering your comics on your homeowners' insurance policy.

Here's what you need to do to prepare for our paid appraisal:

  • Make a list of comics you have, either by hand or preferably on a spreadsheet or database computer program.

  • Put them in order, alphabetical by title and in numerical order by issue number.

  • Please note the condition of each, as close as you can evaluate.

  • Please note the price you paid for each comic.

  • Then call us for an appointment to bring your comics in for a more accurate and detailed appraisal.

The fee for this service depends on the needs of your insurance carrier, the value of your collection, and the time needed to make a thorough appraisal. We suggest appraisals need only be considered for collections that include more rare material.


Interested in a job at Flying Colors?
We are always looking for hardworking, energetic, friendly, knowledgeable comics' fans (and wanna-be fans, too) to fill out our great team here.

If you're interested in working at Flying Colors, here's what you need to do:

  • Bring in your current resume. We do not have applications here. Instead, we ask to see your resume of prior work experience (even if it's yard work, baby-sitting, etc.) Include contact information and references.

  • When we are specifically trying to fill staff positions, we'll go through a round of interviews based on the resumes we've received. After the face-to-face interviews, you'll need to take a short math test and a short essay test.

  • It is a plus if you have some computer experience, particularly on Macs.

  • Please keep in mind that having a flexible schedule is very important since we depend on staff to be able to work the hours our store is open, during the week and on weekends.

You know, maybe the best way to get a job with us is to shop here regularly and get to know us, so please keep that in mind.


Research Library
Doing a project related to comics? We have assembled a research library that covers the history of comics and comic strips. Students can use these books in-store for class projects--- just ask!


Mature Reader's Advisory
Did you know the average age of today's comic book reader is approximately 28 years old?

Given that, many comics are not appropriate for young readers. FLYING COLORS does have one section specially designated for kids and another section especially for "Mature Readers Only", but we do realize some parents may find objectionable material in many other comics.

We strongly encourage parents to shop with their kids so that together you can make responsible decisions for what your kids are consuming. FLYING COLORS does not stock any 'Adults Only' items.

We hope you find this information helpful, but if you ever have any questions, let us know. Comments and suggestions are always welcome at:

FLYING COLORS COMICS & Other Cool Stuff
2980 Treat Boulevard
Concord, CA 94518

We can be reached by e-mail at:
coolstuff@FlyingColorsComics.com.

Or call us at 925-825-5410 during store hours.

     

Last updated: 20-Jan-2011 3:56 PM  
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